Last updated: July 19, 2026
When you use Rentivo, we collect information you provide directly, such as your name, email address, and payment information when you create an account or make a rental transaction. We also collect usage data including your browsing history, saved properties, and search preferences to power our AI recommendation engine.
We use your information to provide and improve our services, process payments, send you rental-related communications, and generate personalized AI recommendations. Your browsing patterns help our recommendation engine learn your preferences and suggest better properties over time.
We do not sell your personal information to third parties. We may share your data with property owners when you initiate a rental inquiry, and with payment processors (Stripe) to handle transactions securely. We may also share anonymized, aggregated data for analytics purposes.
We implement industry-standard security measures to protect your personal information. All payment data is processed through Stripe and never stored on our servers. We use encryption, secure authentication, and regular security audits to keep your data safe.
Rentivo uses essential cookies for authentication and session management. We also use analytics cookies to understand how users interact with our platform, which helps us improve the user experience and our AI recommendations.
You have the right to access, update, or delete your personal information at any time through your profile settings. You can also request a copy of all data we hold about you by contacting our support team.
If you have any questions about this Privacy Policy, please contact us at support@rentivo.com or visit our Contact page.